Knowledge Management in Organizations

Dr Derek Watson, The University of Sunderland Finally a text book that provides a refreshing and global insight into knowledge management and is a rich learning resource to both academic tutors and students.

Virginia Power, The University of the West of England, Bristol Hislop et al.'s book provides students with a perfect introduction to knowledge management that develops critical and scholarly understanding of the key concepts and issues concerning how KM is developed and managed in organizations. Packed with learning materials such as case studies, self-reflection and discussion topics, together with access to online resources that provide further materials, this book is core reading for all students and academics engaged in KM study.

Dr Ana Cristina Vasconcelos, The University of Sheffield The main strength of Hislop et al.'s book is that it helps the reader to think beyond differences in perspective and to explore the assumptions that may underlie these differences. I think, in addition, the book scores well in terms of clarity of reading and spread of examples.

Christian T. Lystbaek, Aarhus University Far better than most in its overview, detail and critical points.

Donald Hislop, Loughborough University Rachelle Bosua, The University of Melbourne, Remko Helms, Open University of The Netherlands

1: The Contemporary Importance of Knowledge and Knowledge Management Part 1: Epistemologies of Knowledge in the Knowledge Management Literature 2: The Objectivist Perspective on Knowledge 3: The Practice-Based Perspective on Knowledge Part 2: An Introduction to Key Concepts 4: What is Knowledge Management? 5: Knowledge Intensive Firms and Knowledge Workers 6: Learning and Knowledge Management Part 3: Innovation, Knowledge Creation and Unlearning 7: Innovation and Knowledge Processes 8: Unlearning, Knowledge Loss, of the Protection of Knowledge Part 4: Introduction to ICTs and Knowledge Management 9: Objectivist Perspectives on ICTs and Knowledge Management 10: Practice-based Perspectives on ICTs and Knowledge Management Part 5: Socio-Cultural Issues Related To Managing and Sharing Knowledge 11: The Influence of Socio-Cultural Factors in Motivating Workers to Participate in Knowledge Management Initiatives 12: Communities of Practice 13: Boundary-Spanning Knowledge Processes in Heterogeneous Collaborations 14: Power, Politics, Conflict, and Knowledge Processes Part 6: The Management of Knowledge Work (and Workers) 15: Facilitating Knowledge Management via the Use of Human Resource Management Practices 16: Leadership, Organizational Culture Management, and Knowledge Management