This is one of the first social work books to explore the valuable concepts embedded in the idea of transforming social care organizations into learning organizations. From the perspective of the learning organization as an analytic tool, it does an excellent job of featuring the importance of reflective practice, making the transition from individual learning to collective learning (group and organizational), learning from service users, promoting continuous inquiry in the supervision of staff, and identifying management's role in creating an organizational culture of learning. Professor Michael J. Austin, University of California, Berkeley, CA This international contribution to the study of the relationship between individual and organizational learning, combining theoretical and policy analysis with case studies, will be a very valuable resource for managers, practitioners and students of social work. Professor Bill Jordan, University of Exeter, UK This is a superb edited collection and will be of great interest to educators, supervisors, training consultants and managers in social and human services. Social Work Review
Nick Gould is Professor of Social Work at the University of Bath, and a fellow of the National Institute for Mental Health in England and Social Care Institute for Excellence. A qualified social worker, he has researched and published widely in the fields of reflective learning, technology and social work, and research methodology. Mark Baldwin is Senior Lecturer in Social Work at the University of Bath. He practised as a social worker, and worked as a first line manager for a number of years before working for the University. His recent research and writing has been mainly concerned with critical reflection and the use of discretion by front line staff in health and social welfare organizations.
Introduction: The Learning Organization and Reflective Practice the Emergence of a Concept, Nick Gould; Chapter 1 Supervision, Learning and Transformative Practices, Martyn Jones; Chapter 2 Social Work Supervision: Contributing to Innovative Knowledge Production and Open Expertise, Synnve Karvinen-Niinikoski; Chapter 3 Critical Reflection: Opportunities and Threats to Professional Learning and Service Development in Social Work Organizations, Mark Baldwin; Chapter 4 Critical Reflection and Organizational Learning and Change: A Case Study, Jan Fook; Chapter 5 Multi-professional Teams and the Learning Organization, Imogen Taylor; Chapter 6 Sustaining Reflective Practice in the Workplace, Hilary Sage, Mary Allan; Chapter 7 Using Critical Incident Analysis to Promote Critical Reflection and Holistic Assessment, Judith Thomas; Chapter 8 Evaluation for a Learning Organization?, Ian Shaw; Chapter 9 Reflecting on Practice: Exploring Individual and Organizational Learning through a Reflective Teaching Model, Bairbre Redmond; Chapter 10 Living out Histories and Identities in Organizations: A Case Study from Three Perspectives, Harjeet Badwall, Patricia OConnor, Amy Rossiter; Chapter 11 Conclusions: Optimism and the Art of the Possible, Mark Baldwin;