A Practical Guide to Case Management Modeling for Documentation and Execution
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METHOD AND STYLE VI
STRUCTURE OF THE BOOK VII
ACKNOWLEDGMENTS IX
1. what is cmmn? 1
WHAT IS CASE MANAGEMENT? 1
APPLICATIONS OF CASE MANAGEMENT 2
EVOLUTION OF CASE MANAGEMENT 3
CMMN OVERVIEW 8
2. case plan elements 11
TASKS 12
STAGES 15
CASE BEHAVIOR OVERVIEW 17
CASE BEHAVIOR AND THE TASK/STAGE LIFECYCLE 20
ENTRY AND EXIT CONDITIONS 23
CONTROL SYMBOLS 25
MILESTONES 28
EVENT LISTENERS 29
FILE ITEM TRIGGERS 31
3. case file model 35
CASE VARIABLES AS FILE ITEMS 35
CASE FILE ITEM DEFINITION TYPE 36
FILE ITEM LIFECYCLE 38
METHOD AND STYLE: IMPLICIT FILE ITEMS AND RELATED CASE LOGIC 38
4. MODELING CASE LOGIC 41
STAGE START AND COMPLETION 41
USING CMMN AND BPMN TOGETHER 42
AVOIDING ZOMBIE STATES 44
MANUAL TERMINATION 44
METHOD AND STYLE: TASK AND STAGE END STATES 45
STAGES AS EXCLUSIVE CASE STATES 51
PLAN ITEMS AS UI ELEMENTS 52
5. styles of case modeling 55
SCENARIO: WRITE A REPORT 55
USER-DRIVEN STYLE 56
ECA STYLE 58
HIERARCHICAL STYLE 60
6. cmmn by example: social care 65
SCENARIO 65
CASE MODEL STRUCTURE 66
INTAKE 66
SOCIAL CARE 70
7. style rules 73
LABELING 73
SENTRIES 76...