A Primer for Crisis Communication Theory

This is the book scholars and practitioners have been waiting for. The essential theories, across risk communication, crisis communication, and other relevant areas, are infused with practical insights and actionable takeaways based on empirical evidence. This volume is a model for translational research that advances crisis research, practice and education. Yan Jin, C. Richard Yarbrough Professor in Crisis Communication Leadership, Director and Co-Founder of the Crisis Communication Think Tank, University of Georgia, USA. For those who are curious about the theory that drives the practice, this book is a gem. It stands out as one of the most comprehensive, yet easy-to-read, books on risk and crisis communication theory. A must-have for anyone looking to deepen their understanding of the field. Chiara Valentini, Professor, Head of the Discipline, JSBE- Jyvskyl School of Business and Economics, Jyvskyl, Finland.

Finn Frandsen is a Professor of Corporate Communication and Crisis Management in the Department of Management, Aarhus University, Denmark. W. Timothy Coombs is an advisor for the Centre for Crisis and Risk Communications. His primary area of research and consulting is crisis communication. Winni Johansen is a Professor of Corporate Communication and Crisis Management in the Department of Management, Aarhus University, Denmark.

Preface Chapter 1 Introduction to and Overview of Theory Risk Communication Section Chapter 2 Protective Action Decision Model Chapter 3 Social Amplification of Risk Chapter 4 Covello Chapter 5 Anger Activism Chapter 6 Extended Parallel Process Model Chapter 7 Warning Response Model Crisis Communication Section Chapter 8 Corporate Apologia Chapter 9 Image Restoration/Repair Theory Chapter 10 Situational Crisis Communication Theory Chapter 11 Stealing Thunder Chapter 12 Integrated Crisis Mapping Chapter 13 Threat Assessment Chapter 14 Social-Mediated Crisis Communication Chapter 15 Paracrisis Chapter 16 Rhetorical Arena Theory Chapter 17 Focusing Event Chapter 18 Crisis Exploitation General Theories Relevant to Crisis Communication Chapter 19 Stress Inoculation Theory Chapter 20 Communication Theory of Resilience Chapter 21 Concluding Remarks and Observations Index