Ongoing Crisis Communication (häftad)
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Format
Häftad (Paperback)
Språk
Engelska
Antal sidor
304
Utgivningsdatum
2022-03-08
Upplaga
6
Förlag
SAGE Publications, Inc
Dimensioner
231 x 187 x 19 mm
Vikt
520 g
Antal komponenter
1
ISBN
9781071816646
Ongoing Crisis Communication (häftad)

Ongoing Crisis Communication

Planning, Managing, and Responding

Häftad,  Engelska, 2022-03-08
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Ongoing Crisis Communication: Planning, Managing, and Respondingprovides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation.The Sixth Editionincludes new coverage of artificial intelligence and risk management, social media,resilience training for the community,and draws upon recent work from management, public relations, organizational psychology, marketing, organizational communication, and computer-mediated communication research.
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Övrig information

W. Timothy Coombs (PhD Purdue University in Public Affairs and Issues Management) is the George T and Glady H Abell Professor in Liberal Arts in Department of Communication at Texas A&M University.  His primary areas of research are crisis communication and CSR including the award-winning book Ongoing Crisis Communication. He is the current editor for Corporation Communication:  An International Journal.  His research has appeared in Management Communication Quarterly, Public Relations Review, Corporate Reputation Review, Journal of Public Relations Research, Journal of Communication Management, Business Horizons, and the Journal of Business Communication.

Innehållsförteckning

Chapter 1 * A Need for More Crisis Management Knowledge Chapter 2 * Risk as the Foundation for Crisis Management and Crisis Communication Chapter 3 * The Crisis Mitigation Process: Building Crisis Resistant and Resilient Organizations Chapter 4 * Crisis Preparing: Part I Chapter 5 * Crisis Preparing: Part II Chapter 6 * Recognizing Crises Chapter 7 * Crisis Responding Chapter 8 * Postcrisis Concerns and Epilogue Appendix: Possible Case Studies References Index About the Author