Organizational Behaviour

Ray French is a Principal Lecturer in Organizational Behaviour at the University of Portsmouth Business School, UK. Dr French has occupied a number of management roles at the same university and is currently Associate Head of the Organization Studies and HRM Subject Group at Portsmouth Business School. Charlotte Rayner is Professor of Human Resource Management at Portsmouth Business School, UK. Most recently she has been working in the field of Meaning at Work within Positive Organizational Scholarship. Gary Rees is Head of the Organization Studies and Human Resource Management Subject Group at Portsmouth Business School, UK. He is an examiner for the CIPD Organizational Design and Development module and holds Chartered Fellowship of the CIPD and membership of the British Psychological Society, including the Occupational Psychology Division. Sally Rumbles is Director of HR programmes and curriculum and Principal Lecturer in HRM/ OB at the University of Portsmouth, UK. She has worked as a human resource manager in both the private and public sectors and is a member of the Chartered Institute of Personnel and Development (CIPD) and Fellow of the Higher Education Academy.

About the Authors ix Preface xi Acknowledgements xiv How to Use This Book xv Part 1 Introduction 1 1 What is Organizational Behaviour? 3 Part 2 Individual Differences and Their Relevance to Work 39 2 Perception, Personality and Values 41 3 Learning, Reinforcement and SelfManagement 81 4 Engagement of Employees in the Workplace 109 Part 3 Managing the Organization 147 5 Changing Worlds and the Design of Work 149 6 Organizational Structure and Design 187 7 Organizational Culture 225 Part 4 People, Processes and Performance 247 8 Groups and Teams 249 9 Leadership 287 10 Power, Politics and Decision Making in Organizations 315 11 Communication, Conflict and Negotiation in Organizations 351 12 Organizational Change 379 Endnotes 409 Glossary 437 Index 451