An Introduction to Work and Organizational Psychology

Nik Chmiel is Professor of Psychology and Head of Department, Department of Psychology & Counselling at the University of Chichester, UK. He is the past president of the European Association of Work and Organizational Psychology (EAWOP) from 2003-2007. He is on the policy committee for the British Psychological Society publication The Psychologist, and an associate editor of the European Journal of Work and Organizational Psychology. His research interests focus on psychology in the workplace, and include the psychology of safety at work, job stress and work engagement. Franco Fraccaroli is the Professor of Work & Organizational Psychology, Department of Psychology & Cognitive Science at the University of Trento, Italy. He is president of the Alliance of Organizational Psychology and past president of the European Association of Work and Organizational Psychology (EAWOP). His research interests include the older worker in organizations, meanings and social representations of work, careers in organizations, psychology of work time, and validation tools in work and organizational psychology. Magnus Sverke is Professor and Chair of the Division of Work and Organizational Psychology, Department of Psychology at the Stockholm University, Sweden. He is also Extraordinary Professor at North-West University, South Africa. His research interests include organizational change and its effects on employees, downsizing and job insecurity, labor market flexibility and employment contracts, employee attitudes and well-being, work climate and employee motivation, union member attitudes and behavior, as well as career development.

List of Contributors xi Foreword xix Wilmar Schaufeli Introduction xxi Nik Chmiel, Franco Fraccaroli and Magnus Sverke Part I: Job-Focused 1 1. What Do People Really Do at Work? Job Analysis and Design 3 Stephen A. Woods and Daniel P. Hinton 2. How Do I Get a Job, What Are They Looking For? Personnel Selection and Assessment 25 Silvia Moscoso, Jess F. Salgado and Neil Anderson 3. How Can I Shape My Job to Suit Me Better? Job Crafting for Sustainable Employees and Organizations 48 Pascale M. Le Blanc, Evangelia Demerouti and Arnold B. Bakker 4. What Am I Supposed to Do in My Job? Set Goals and Appraise Your People 64 Gary P. Latham 5. Why Is My Job So Stressful? Characteristics, Processes and Models of Stress at Work 80 Jan de Jonge and Christian Dormann 6. Digital Technologies at Work Are Great, Arent They? The Development of Information and Communication Technologies (ICTs) and Their Relevance in the World of Work 102 Christian Korunka and Matti Vartiainen 7. Whose Side Is Technology On, Really? on the Interdependence of Work and Technology 121 Michael Allvin and Fredrik Movitz 8. Why Did I Choose That Career Path? Approaches to Vocational Choices and Peoples Readiness to Self-Manage their Own Career Paths 137 Guido Sarchielli Part II: Organization-Focused 159 9. How Do We Get New Entrants On Board? Organizational Socialization, Psychological Contracts, and Realistic Job Previews 161 Allison M. Ellis and Talya N. Bauer 10. How Does Power Affect Those Who Have It and Those Who Dont? Power Inside Organizations 176 Lourdes Munduate and Francisco J. Medina 11. Does It Matter Who Leads Us? The Study of Organizational Leadership 192 E. Kevin Kelloway and Stephanie Gilbert 12. Why Are We in a Team? Effects of Teamwork and How to Enhance Team Effectiveness 212 Annika Lantz Friedrich and Daniela Ulber 13. How Do We React When Our Organization Changes? Perspectives on Employees Appraisal of Change, Consequences and Mitigating Factors 233 Magnus Sverke, Helena Falkenberg, Johnny Hellgren, Chang-qin Lu and Jaco Pienaar 14. How Do We Feel and Behave When Were Not Permanent Full-Time Employees? The Case of the Diverse Forms of Non-Standard Work 258 Claudia Bernhard-Oettel, Nele De Cuyper, Megan Murphy and Catherine E. Connelly 15. Why Should Organizations Treat their Employees Fairly? Definition, Relevance, and Consequences of Justice at Work 276 Constanze Eib and Guillaume Soenen 16. What Does Our Organization Do to Help Our Well-Being? Creating Healthy Workplaces and Workers 295 Arla Day and Karina Nielsen Part III: People-Focused 315 17. Does It Matter Who We Are? Personality at Work 317 Adrian Furnham 18. How Do I Learn What to Do? How the Science of Training Supports Learning 335 Amanda Woods, Julie Dinh and Eduardo Salas 19. How Much Effort Will I Put into My Work? It Depends on Your Type of Motivation 354 Anja Van den Broeck, Joseph Carpini, Hannes Leroy and James M. Diefendorff 20. How Do We Handle Computer-Based Technology? What Is the Cost/Benefit Ratio of Technology for Workers? 373 Fred R. H. Zijlstra and Anne-Sophie Nyssen 21. Why Do I Put Myself and Others in Danger or Help Increase Safety? Person- and Situation-Related Causes of Safety Behaviours 388 Nik Chmiel and Gudela Grote 22. Does It Matter Whether I Am a Happy and Committed Worker? The Role of Identification, Commitment and Job Satisfaction for Employee Behaviour 410 Rolf van Dick and Lucas Monzani 23. How Does Work Fit with My Life? The Relation Between Flexible Work Arrangements, WorkLife Balance and Recovery from Work 430 Gran Kecklund, Debby G. J. Beckers, Constanze Leineweber and Philip Tucker 24. What Happens When I Get Older? Older Workers, Late Careers and Transitions to Retirement 448 Franco Fraccaroli, Marco Depolo and Mo Wang Part IV: Advising the Organization 469 25. How Do We Work with Organizations? 471 Henry Honkanen and Diana Rus Case