The Power of Citizens and Professionals in Welfare Encounters (inbunden)
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Format
Inbunden (Hardback)
Språk
Engelska
Antal sidor
176
Utgivningsdatum
2017-08-16
Förlag
Manchester University Press
Illustrationer
Black & white illustrations
Dimensioner
236 x 157 x 18 mm
Vikt
409 g
Antal komponenter
1
Komponenter
52:B&W 6.14 x 9.21in or 234 x 156mm (Royal 8vo) Case Laminate on White w/Gloss Lam
ISBN
9781526110282

The Power of Citizens and Professionals in Welfare Encounters

The Influence of Bureaucracy, Market and Psychology

Inbunden,  Engelska, 2017-08-16
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This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science. -- .
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Fler böcker av Nanna Mik-Meyer

Övrig information

Nanna Mik-Meyer is Professor in Sociology in the Department of Organization at Copenhagen Business School -- .

Innehållsförteckning

1 Introduction Part I Power and professions in welfare work 2 Professions, de-professionalisation and welfare work 3 Soft power and welfare work 4 Powerful encounters as seen from an interactionist perspective Part II The bureaucratic, market and psychology-inspired contexts 5 The bureaucratic context: administrator-client 6 The market context: service-consumer 7 The psychology-inspired context: coach-coachee Part III Welfare encounters in practice 8 The power of bureaucracy, market and psychology in citizen-staff encounters 9 Conclusion Index -- .