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Allyson D Gittens - Böcker

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  1. Evaluation of the Military Onesource Call Center in Select Groups of Callers

    av Erika Litvin Bloom, Lisa H Jaycox, Thomas E Trail, Allyson D Gittens, Grace Gahlon

    Häftad, Engelska, 2021-07-31
    271
    Köp
    Skickas från oss inom 7-10 vardagar.
    Evaluation of the Military Onesource Call Center in Select Groups of Callers

    Military OneSource operates a call center that provides resources and referrals for military personnel and their families. In this report, the authors evaluate call quality, call outcomes, and caller satisfaction, finding that calls were rated of ...

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  2. Optimizing the Role of Military Behavioral Health Technicians

    av Kimberly A Hepner, Stephanie Brooks Holliday, Allyson D Gittens

    Häftad, Engelska, 2022-05-15
    844
    Köp
    Skickas från oss inom 5-8 vardagar.
    Optimizing the Role of Military Behavioral Health Technicians

    Building on prior RAND research that found inconsistencies in how behavioral health technicians (BHTs) were integrated across the Military Health System, researchers surveyed military BHTs and licensed mental health providers who work alongside th...

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