Claire Agutter - Böcker

ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors.¿The latest evolution of the framework - ITIL 4 - has been significantly updated and addresses new ITSM cha...

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ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of workin...

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ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of workin...

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ITIL¿¿4 Create, Deliver and Support If you've achieved your ITIL¿¿4 Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides ess...

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ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of workin...

Läs mer »

ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework - ITIL 4 - has been significantly updated and addresses new ITSM cha...

Läs mer »

ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework - ITIL 4 - has been significantly updated and addresses new ITSM cha...

Läs mer »

ITIL¿ 4 Direct, Plan and Improve If you've achieved your ITIL¿ 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for se...

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ITIL(R) 4 Direct, Plan and ImproveIf you ve achieved your ITIL 4 Foundation certificate, you re probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for se...

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ITIL(R) 4 Direct, Plan and ImproveIf you ve achieved your ITIL 4 Foundation certificate, you re probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for se...

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ITIL¿¿4 High-velocity IT If you've achieved your ITIL¿¿4 Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and ...

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ITIL(R) 4 High-velocity ITIf you ve achieved your ITIL 4 Foundation certificate, you re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and ...

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ITIL(R) 4 High-velocity ITIf you ve achieved your ITIL 4 Foundation certificate, you re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and ...

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The official guide for the EXIN SIAM? Foundation certification SIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organizat...

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The official guide for the EXIN SIAM(TM) Foundation certificationSIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organiz...

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The official guide for the EXIN SIAM(TM) Foundation certificationSIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organiz...

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The official guide for the EXIN SIAM? Professional certification SIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organiz...

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The official guide for the EXIN SIAM(TM) Professional certificationSIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organ...

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The official guide for the EXIN SIAM(TM) Professional certificationSIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organ...

Läs mer »

ITIL(R) 4 Create, Deliver and SupportIf you ve achieved your ITIL 4 Foundation certificate, you re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides ess...

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ITIL(R) 4 Create, Deliver and SupportIf you ve achieved your ITIL 4 Foundation certificate, you re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides ess...

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ITIL¿ 4 Drive Stakeholder Value (DSV) If you've achieved your ITIL 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and deciding which qualification to work towards. ITIL 4 DSV provides essential knowledge and...

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ITIL(R) 4 Drive Stakeholder Value (DSV)If you ve achieved your ITIL 4 Foundation certificate, you re probably planning the next stage in your ITIL journey and deciding which qualification to work towards. ITIL 4 DSV provides essential knowledge an...

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ITIL(R) 4 Drive Stakeholder Value (DSV)If you ve achieved your ITIL 4 Foundation certificate, you re probably planning the next stage in your ITIL journey and deciding which qualification to work towards. ITIL 4 DSV provides essential knowledge an...

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This guide contains everything you need to know to pass the ITIL 4¿ Strategic Leader Digital and IT Strategy certificate, plus more. It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly qu...

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This guide contains everything you need to know to pass the ITIL 4(R) Strategic Leader Digital and IT Strategy certificate, plus more. It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly ...

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This guide contains everything you need to know to pass the ITIL 4(R) Strategic Leader Digital and IT Strategy certificate, plus more.It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly q...

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Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations moved from single-supplier outsourcing to ...

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