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  1. Evaluation of the Military Onesource Call Center in Select Groups of Callers

    av Erika Litvin Bloom, Lisa H Jaycox, Thomas E Trail, Allyson D Gittens, Grace Gahlon

    Häftad, Engelska, 2021-07-31
    270
    Köp
    Skickas från oss inom 7-10 vardagar.
    Evaluation of the Military Onesource Call Center in Select Groups of Callers

    Military OneSource operates a call center that provides resources and referrals for military personnel and their families. In this report, the authors evaluate call quality, call outcomes, and caller satisfaction, finding that calls were rated of ...

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