Referenstjänster

"e;Redish has done her homework and created a thorough overview of the issues in writing for the Web. Ironically, I must recommend that you read her every word so that you can find out why your customers won't read very many words on your webs...

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Today's researchers have access to more information than ever before. Yet the new material is both overwhelming in quantity and variable in quality. How can scholars survive these twin problems and produce groundbreaking research using the ph...

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Today's researchers have access to more information than ever before. Yet the new material is both overwhelming in quantity and variable in quality. How can scholars survive these twin problems and produce groundbreaking research using the ph...

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This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work w...

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This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work w...

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This book, first published in 1989, introduces readers to expert systems applications in many areas of library and information science, and presents design and implementation issues encountered by librarians who have developed early systems to add...

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This book, first published in 1989, introduces readers to expert systems applications in many areas of library and information science, and presents design and implementation issues encountered by librarians who have developed early systems to add...

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In this comprehensive volume on the reference process in archives, first published in 1986, experts offer a wealth of ideas on making both the reference archivist's and the user's tasks more exciting and enjoyable.

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In this comprehensive volume on the reference process in archives, first published in 1986, experts offer a wealth of ideas on making both the reference archivist's and the user's tasks more exciting and enjoyable.

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The contradictory yet complementary relationship between libraries and information brokers is examined in this volume, first published in 1988. Since its escalation in the 1960s, information brokering has challenged the role of the library in soci...

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The contradictory yet complementary relationship between libraries and information brokers is examined in this volume, first published in 1988. Since its escalation in the 1960s, information brokering has challenged the role of the library in soci...

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This book, first published in 1987, provides important information on reference publishing, including valuable guidelines on evaluating publications and sources. The articles contained here are all written by leading experts in the field.

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This book, first published in 1987, provides important information on reference publishing, including valuable guidelines on evaluating publications and sources. The articles contained here are all written by leading experts in the field.

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This book, first published in 1988, looks at the relationship between public policy and information and reports ways in which libraries respond to the need for public policy information. Chapters provide perspectives from a variety of library sett...

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This book, first published in 1988, looks at the relationship between public policy and information and reports ways in which libraries respond to the need for public policy information. Chapters provide perspectives from a variety of library sett...

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This book, first published in 1987, is a stimulating and informative appraisal of the international librarianship scene and the reference service function. Experts discuss how international reference services can be improved to facilitate true exc...

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This book, first published in 1987, is a stimulating and informative appraisal of the international librarianship scene and the reference service function. Experts discuss how international reference services can be improved to facilitate true exc...

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This book, first published in 1986, discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development.

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This book, first published in 1986, discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development.

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This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited t...

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This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited t...

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The library budget, a topic of primary importance to the reference librarian, is thoroughly examined in this book, first published in 1988. Experts offer insightful suggestions for reference librarians to understand and take responsibility for bud...

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The library budget, a topic of primary importance to the reference librarian, is thoroughly examined in this book, first published in 1988. Experts offer insightful suggestions for reference librarians to understand and take responsibility for bud...

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This book, first published in 1991, explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff. Although the eve...

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This book, first published in 1991, explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff. Although the eve...

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This book, first published in 1990, addresses the concerns of librarians that they must be informed and educated in order to excel in their work. It focuses on specific types of training for librarians. Authorities explain pioneering programs in C...

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This book, first published in 1990, addresses the concerns of librarians that they must be informed and educated in order to excel in their work. It focuses on specific types of training for librarians. Authorities explain pioneering programs in C...

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This book, first published in 1988, discusses the use and handling of newspapers in libraries and information centres. Although newspapers are recognized as an important source of information about current history and local events, they have been ...

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This book, first published in 1988, discusses the use and handling of newspapers in libraries and information centres. Although newspapers are recognized as an important source of information about current history and local events, they have been ...

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This book, first published in 1984, analyses the provision of more effective library service by relying more heavily on collaboration between reference and technical services librarians.

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